The fix is in! ...for IGEMS
By Maj. Bryon Turner, 103rd Airlift Wing, Inspector General Office
/ Published April 03, 2016
BRADLEY AIR NATIONAL GUARD BASE, East Granby, Conn. -- The Inspector General Evaluation Management System has been fully integrated into day-to-day operations for the Airmen of the 103rd Airlift Wing despite occasional programmatic glitches that one Senior Non-Commissioned Officer is working to improve upon as part of a team of IGEMS experts during an Air Force-wide customer acceptance testing initiative to be conducted remotely with the Air Force Inspection Agency February 29 through Mar. 4, 2016.
The IG Evaluation Management System is a critical aspect of the Inspector General's Inspection Reporting System, or TIGIRS, along with two additional Air Force programs of record that include the Management Internal Control Toolset, known as MICT, and the Air Force Gatekeeper Site, used to schedule inspections.
"IGEMS is our go-to application for tracking detected non-compliance," said Senior Master Sgt. Kirk Foran of the wing's inspector general's office. "It also allows us to view inspection results and deficiencies at other installations, which is valuable when it comes to our unit's risk-based analysis; it can give us indicators of common deficiencies to look for based on other's experiences."
In most cases, IG-identified deficiencies will be entered into IGEMS and assigned to the appropriate organizational points of contact to achieve resolution. This allows a formal corrective action process to resolve deficiencies, enforces accountability for inaction and provides trending across all levels of command.
IG members also utilize IGEMS to facilitate Air Force-wide trend analysis and reporting, and deficiency resolution. By-Law required inspection data is also extracted from IGEMS on a quarterly basis by AFIA for the Quarterly Consolidated By-Law report giving national-level leadership a snap shot of compliance at the enterprise level.
"This system does a great job of creating a layer of transparency at all levels when it comes to compliance and deficiency resolution," said Foran. "But the system is not perfect."
The week-long program testing is focused on identifying common problems with the system and validating fixes to other known issues. In the true spirit of continuous improvement, Foran and his fellow testers hope to make IGEMS a reliable and useful system for its many users.
"Regardless of any short-comings IGEMS may have, it's still a very effective tool I would credit in-part for our unit's success during our recent capstone event with the AMC/IG inspection team," Foran said. "I don't think this program is going anywhere any time soon, so I'm happy to pitch in and help make it better.